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Social Media Services

A targeted social media strategy along with killer content and engaging campaigns can take your brand far, wide & deep.

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Customized, Targeted & Comprehensive Social Media Services

Digital 360 offers a comprehensive range of social media services customized to meet the needs of your business. Whether you’re looking to build brand awareness, engage your customers, or generate leads, Digital 360 has the expertise, experience and passion to help you achieve your goals through social media.
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With billions of users across various platforms, social media provides an unparalleled opportunity to connect with your audience, engage with them and drive results for your brand. However, identifying the right social media channel for your business, creating and managing multiple social media profiles, creating eye-catching content, engaging with your community of users and analyzing data to understand what works, can be a daunting task.

That’s where Digital 360 comes in. Our bouquet of social media services is designed to help you navigate the complex world of social media.

From developing a comprehensive strategy to creating engaging content and managing your profiles and accounts, we have everything you need to succeed on social media.

List of our Social Media Services

Our key offerings for social media include:
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Social Media Strategy and Planning

Your social media success depends on the strategy you build and follow. Our team of social media specialists works with you closely to analyse your business needs, your industry, competition, and target audience to tailor a strategy that gets you results on social media. Our team works with you every month and draws up a calendar, based on your business objectives, to plan the posts for the month so that you exactly know how your brand is going to represented month on month and what we will achieve.

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Day-to-day Social Media Management

Day-to-day social media management is a time-consuming task and requires creative thinking and timely posting. Partnering with Digital 360 will ensure that your social media calendar never runs out of creative ideas. From creating, lively and engaging posts to community management, our team of social media professionals can handle it all for you, while you focus on your core business.

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Social Media Creative Campaign Management

While always-on social media posts are good to keep your visibility, social media campaigns can accelerate your engagement by several notches. Digital 360 specializes in weaving social media campaigns into your overall social media strategy for higher brand visibility, engagement and conversions.

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Social Media Advertising

Social media advertising is a powerful tool for reaching new audiences and generating leads, depending on your business needs. Digital 360 can help you create and execute targeted social media advertising campaigns that deliver real results.

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Influencer Marketing

Influencer marketing is a powerful way to reach new audiences and build trust with potential customers. And no influencer marketing does not need to be a high-investment strategy. Depending on your niche and business need, you could look at engaging any of the influencer categories that exist. From nano, micro and mid-tier influencers to macro and mega influencers. If done well, influencer marketing can take your brand far, wide and deep. And Digital 360 can help you get there.

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Social Customer Service

With social media, customers get instant access to your brand. It is important to have a team that can manage customer service, address customer complaints and even gather user-generated content from customers on social media. Digital 360 is well-equipped to monitor and address everything related to customer service on social media.

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Social Media Data Analytics & Reporting

To assess the effectiveness of a social media strategy, plan, and the performance of content and campaigns, it is crucial to analyse social media metrics. Digital 360 provides detailed social media analytics reports every month to show how your brand is performing. Metrics such as reach, impressions, engagement, clicks and conversions are tracked to determine the success rate. The data is also used to optimize and plan social media content, campaigns and ads to ensure that you are getting the best results for your investment.

Why Choose Digital 360 as Your Social Media Partner?

We, at Digital 360, approach social media not as a good-to-have marketing technique but to drive real results for you. Here are some of the reasons why you will enjoy working with us:
Every business is different in terms of their goals, services, values, customer segments and so on. Hence, we don’t believe in a one-size-fits-all approach to social media. We have developed a process to understand your unique needs and goals and create a customized plan for your social media presence that works to achieve those needs and fulfil those goals.
We believe that collaboration is the key to success, which is why we work closely with our clients right from the initial stages of strategy creation to the month-on-month delivery of plans, content and analytics reports.
We’ve built a team of dedicated professionals with years of experience in social media marketing and management. Our team is fully committed towards powering your brand to dominate the social media space.
Our team of content creators is passionate about crafting creative and compelling content that can wow your target audience. We use a variety of formats, including images, videos, infographics, gifs, reels, stories, long-form content and more to keep your social media presence, engaging and fresh.
We believe that data is key to success in social media management. That’s why we use analytics to track your social media performance and tweak our strategies accordingly. Our data-driven approach ensures that your brand’s social media presence is always optimized for maximum engagement and conversions.
We brainstorm together with our clients to think of creative content and campaign ideas. We make sure that we keep our clients updated on the progress and seek feedback. After all, transparent communication is the key to being successful on social media.
Digital 360 has been founded on the premise of making the “science” of digital marketing accessible and affordable. We make high-quality social media services accessible and affordable with our competitive pricing.
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Our Process for Social Media Management

We follow a collaborative and transparent process to build your presence on social media. Here’s a glimpse of all the steps involved in the process:
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  • Defining the overall social media strategy of the brand
  • Goal setting
  • Identifying the relevant channels for your business
  • Setting up your brand profiles and accounts on the identified channels
  • Optimizing your profiles
  • Creating month-on-month plans for creating content (static posts, videos, gifs, reels, stories, long-form posts, etc) and running campaigns
  • Creating and posting content
  • Engaging with the community
  • Running ads (on a need basis)
  • Customer service and ORM
  • Data analytics and reporting
  • Tweaking the strategy based on data
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